I can't believe I how much I enjoyed reading bottom!Harry and non-magical Draco :) Not normally my bag, but it's so well done that my personal preferences were swept aside and I loved reading this.
I adore that Draco's personal ring tone (Draco - a macho, hardened policemen) is Girls Aloud :D I like the idea of Smith (a 'fucking psycho') watches Eastenders :DD I LOVE the idea of Snape moving Harry's porn around just to mess with him :DDD
I enjoyed the various plot threads and themes, which were thought provoking, and kept the story-pace going. As someone else mentioned, I like that not everything was cleanly resolved/not everything was explained, which was perfect for the naturalistic feel of the fic.
(Incidentally, I like how it felt like Harry and Draco were really British characters and the world they were living in is Britain. In a lot of fics, I feel they could be anywhere or it's a little too heavy handed, but the peppered references in this were light and timely. Kudos! *g*)