[Constance, too, struggles with the understanding of at least parts of the video -- the young man uses words she's not entirely sure of, but the general gist of it is clear enough, and so her expression is a mix of concerned and sympathetic as she opens the video response, wondering if she shouldn't try to find him, so someone could guide him to the hotel.]
This place is called Miracle Country. It's no wonder you're confused... we all were, when we arrived here.