Even in my profession, I don't think you ever truly get desensitized to loss. You shouldn't, as far as I'm concerned. You shouldn't get used to it. It shouldn't become normal. People surviving - people thriving, people getting to grow old and fulfill their dreams, all of that should be normal. When life has other ideas about that (which is more often than I'd like), so I try to get people talking about the person who's gone. Remembering. It's always difficult, but when someone's gone, what we have left is our memory of them.
I've tried to not forget. I think about who people were, who they might have become. And I think about who I've become, and who they'd want me to be. Today, especially, I think about what Lily would do.