|toothpickbridge (toothpickbridge) wrote in customers_suck,|
@ 2007-08-01 17:39:00
I work at McDonald's, and I often take orders and money in the drive through. Our prices are kind of high compared to some other McDonald's in the general area, but there's obviously nothing I can do about that. We also charge $0.25 for water.
As much as I love my grandparents, old people in the drive through seem to be able to piss me off much faster than young or middle-aged people. I don't know why, they just do.
This morning at about 9:00 an old lady came through. She was one of those people, who you can just tell from their voice, that was going to complain about something. She ordered a senior coffee, a cinnamelt and a water. It cost around $3. I told her the price, she came to the window, it was all going well. But as soon as I saw her face, I knew she was already mad.
She argued about the price, I told her that we had to charge for water.
"What? You can't do that! I've got to take my pills in the morning!" As if I was personally responsible for the store charging for water. As if I gave a damn.
"I'm sorry, do you want me to take it off?" I'd already taken it off the order at this point. I knew she wasn't going to give me her precious $0.27.
"Yes I want you to take it off!"
I read her the new price and she handed me two one dollar bills. It cost more than two dollars.
"I'm sorry ma'am, it's $2.86." She gave me the meanest, most wrinkled glare that she could muster and snatched the bills back from me.
"Well just forget it then!"
If she were about 500 years younger, I'm sure this would have been the point where she angrily sped off while giving me the one-fingered salute. But instead she clumsily put the car into drive and slowly rolled away after one last death glare.
There was much swearing on my part while I deleted her order. In retrospect, it was kind of funny, but at the time, I was pissed.