InsaneJournal Announcements

Accidental Purge

2013-04-24T18:19:55Z

I just want everyone to know that we are going to be closing out the remaining support requests in the coming few days. I know this sounds like a broken record, but we closed about 50 last night and will continue until we are done.

Also, we understand this is not going to be a popular move, but all new requests submitted after this post are no longer going to be eligible for compensation for lost accounts due to the accidental purge in January. We have no way to verify these requests and have been going on the word of our users for every single case.

We feel that we have given a significant amount of time for users who have lost accounts to discover this fact and let us know. As this is a business that needs to continue to cover it's own costs, it cannot do that if we continue to give away free items.

Please bear with us if you have an open request, these are handled on a case by case basis and will be done as quickly as possible.

As always your feedback is appreciated and welcomed, negative and positive alike.

Sale

2013-03-07T03:32:13Z

Due to popular demand we have decided to implement a sale for the next week. This is a perfect opportunity to use any of those outstanding coupons that you have laying around. We are including Permanently Insane accounts and Self-Committed accounts in this sale.

New Ads

2013-03-02T15:22:03Z

The new ads have been discontinued. This is due to overwhelming user feedback and a general distaste for the misleading and deceptive ads being delivered.

New ads test

2013-02-28T17:21:59Z

In an ongoing effort to help may InsaneJournal more financially stable, we are testing some new ads. Please immediately report any issues you have with them so we can resolve them asap. We understand they are undesirable, but we are still struggling with advertising revenue and are trying to see what we can do to improve it.

Thanks for your understanding.

announcements @ 2013-01-02T14:19:00

2013-01-02T19:19:33Z

The issue with the payment page has been resolved. Sorry to anyone who was trying to buy accounts.

Account Codes

2012-12-26T17:39:35Z

Account codes are now required on InsaneJournal. They can be given as gifts from existing accounts (http://www.insanejournal.com/invite/) or you can purchase one by buying a paid account for an email address (which will allow you to create an account AND become a paid member).

If you want to generate new account codes, visit http://www.insanejournal.com/invite/ . Please report any bugs with the invite code system ASAP and we will resolve them asap.

Today's OUtage

2012-12-23T01:20:49Z

Last night our primary database ran out of space. We had to use this time to perform a very long and intense maintenance on our database that took over 12 hours to complete. We are very sorry for being online, but this was a necessary outage that we had been putting off for quite some time.

It's The End of the World (As We Know It)

2012-12-21T23:07:46Z

So, its as good of an excuse as any to lower prices, so to celebrate the end of the world (and the winter solstice) I am putting Permanently Insane accounts deeper on sale at $30 for just this weekend. If you were looking for a Yule or Christmas present, this will do.

Also as soon as I get the account codes issue worked out, I will be implementing them which should help with the high loads we have been experiencing in the evenings.

Site issues

2012-12-21T03:15:18Z

We are very sorry for the current issues that are cropping up each night. The issue is we are getting overwhelmed with spam posts and don't have the funds to add the hardware needed to deal with it. We are doing what we can but it is a very difficult situation.

Please bear with us.

Holiday Sale

2012-11-24T17:52:07Z

So Black Friday is over, but here at InsaneJournal the sales just keep on coming. Here is our Holiday Sale pricing that will be in effect for the remainder of the year.

12-Month Self-Committed[paid] - $20 (regular $25)
6-Month Self-Committed[paid] - $12 (regular $15)
1-Month Self-Committed[paid] - $4 (regular $5)

6-Month Extra Userpics - $8 (regular $10)
12-Month Extra Userpics - $16 (regular $20)

Rename Tokens - $4 (regular $5)

Permanently Insane - $40 (regular $50 when on sale)

Permanent Extra Userpics - $20 (regular $25)

Insane Userpics - $150 (5000 userpics, rarely on sale)

Black Friday Sale

2012-11-23T12:39:06Z

We have decided to extend the black friday sale until tomorrow morning. This is due to the issues we were having yesterday during the doorbusters. In addition we are adding a couple of items to the sale.

Here is what you can get

12-Month Self-Committed[paid] - $15
6-Month Self-Committed[paid] - $7
1-Month Self-Committed[paid] - $3

6-Month Extra Userpics - $5
12-Month Extra Userpics - $15

Rename Tokens - $3

Permanently Insane - $30

Permanent Extra Userpics - $20

Insane Userpics - $125

Doorbusters!!!

2012-11-22T18:16:47Z

The first doorbuster starts now. For the next 1 hour, we are selling rename tokens for $3!!!!

Get it while it's hot! Remember rename tokens never expire so you can buy as many as you need and use them when you want.

~~It's 2:45PM (EST GMT-0500) and we are starting the next doorbuster. 1 Year Self-Committed[Paid] accounts for $15!!!! This will only last for the next 1 hour.~~

It's 3:45PM (EST GMT-0500) and we are moving on to the next sale. Have you ever wanted to test drive a Self-Commited[Paid] account, but didn't want to commit too much time. Well now is your chance with $3 1 month Self-Committed[paid] accounts

It's 5:05PM (EST GMT-0500) and we are moving on to the next sale. This time we are offering Extra userpics both 6 and 12 months for $5 off their regular price. Once again, in 1 hour this sale will be over.

It's 6:30PM (EST GMT-0500) and we are moving to the final doorbuster. We are putting Permanently Insane accounts on sale for just $30. This sale will last until tomorrow morning at 9:00AM. At that time we will start our standard holiday sale. Prices will be posted at that time.

Upcoming Holiday Sale

2012-11-20T18:38:27Z

It's that time of year again. This coming Friday we kick off our annual holiday sale. We will have door busting prices starting early (how early we won't say) and will then set up our regular holiday pricing for the remainder of the year.

Start checking the site on Thursday afternoon for an update on when the door buster sale will begin!

(All times in US Eastern GMT-0500)

Downtime

2012-11-06T14:07:48Z

I apologize for the downtime last night. I couldn't get to Facebook or Twitter to update. It appears that the spammers hit us hard last night. I took some measures that will (hopefully) mitigate this in the future. I am very very sorry for being unable to communicate this.

Delayed Notificatuions

2012-10-29T18:52:24Z

We have a serious backlog of notifications due to a number of recent issues. This is being dealt with an extra processes have been fired off to help out with the backlog. We will look into optimizing this process once we have cleared out the current queue.

If you do not seem to be getting notifications at all, please check with your email provider or make sure we are set to make it through any spam filtering.

Issues Today

2012-10-28T23:46:21Z

We sincerely apologize for the issues that we have had today, everything is back up and running normally at this time.

Black Friday Preview Sale - OVER

2012-10-20T14:26:30Z

And, it's over

We are running a black friday preview sale for the next few hours. This is the LAST sale until this sale goes live on November 23rd.

Outage

2012-10-16T23:43:19Z

To keep everyone up to date, we are back online now (obviously). We had an issue with the settings on our userpic server, I was trying to speed up replication and went too far. I had to reboot the server. After rebooting, the server would no longer see the network cards. This caused the site to go offline.

After working with the hosting company for the past 3 hours we finally have the issue resolved and the site is back online. We are extremely sorry for this and all the other recent issues.

If you aren't already doing this, you can follow us on Twitter @InsaneJournal or on our Facebook page https://www.facebook.com/pages/InsaneJournal/199532194739 for offsite notifications when the site is offline and we aren't able to let you know any other way.

Icon Issue

2012-10-16T13:37:11Z

While the majority of the icons that were missing are now back, we are still showing a very small number of broken icons. We are going to have to concede that these few icons are now gone. Once again we cannot apologize more for this error and are working to correct it so this doesn't happen again.

Userpics

2012-10-13T16:38:34Z

It appears that some number of userpics may have been lost. We had a disk failure though we did not expect to have any userpic loss as they are supposed to be replicated over several disks. However we have received a report of a user who has lost some userpics. We are looking into why they weren't. We are very sorry for the inconvenience that this has caused.

Sale Update

2012-08-27T14:42:57Z

We have decided to run this sale until Friday September 7th. This will be the LAST TIME you will be able to get a Permanently Insane account until our annual holiday sale starting in late November.

Just a reminder, here are the details of the sale:

First off regular paid accounts are being sold for a significant discount

1month $3
6 months $8
12 months $15

In addition we are selling Permanently Insane accounts for $40 (%20 off the regular price when they do go on sale)

As well we are putting our rarest item up for sale right now Insane Userpics gives you access to 5000 userpics. This rare item is only available if you have a Permanently Insane account and costs $150.

Site Sale

2012-08-19T03:30:31Z

In order to continue to beef up the sites cash reserves for some upcoming server projects we are holding a sale

First off regular paid accounts are being sold for a significant discount

1month $3
6 months $8
12 months $15

In addition we are selling Permanently Insane accounts for $40 (%20 off the regular price when they do go on sale)

As well we are putting our rarest item up for sale right now Insane Userpics gives you access to 5000 userpics. This rare item is only available if you have a Permanently Insane account and costs $150.

If you do purchase the Insane Userpics option, please allow 48 hours for it to be activated as this is a manual process.

Thanks for supporting InsaneJournal.

More About Captcha

2012-07-10T22:02:27Z

We have modified our captcha system we are using on our main journal creation page. We are now using an new system that provides more security and allows us to have another revenue stream. Please let us know if you have any issues.

The continuing fight against spam

2012-06-26T15:43:24Z

To continue our ongoing battle against the spam accounts that are continually being created here on InsaneJournal, we have implemented the industry standard "reCAPTCHA" system on our account creation page.

Please let us know ASAP if you run into any problems creating accounts now that this is in place.

Username Purge

2012-06-06T19:30:24Z

I didn't want to lump this in with the last post, but we are starting a username purge immediately. This is partially to help with site load as we want to purge unused data from the system. We are also doing it because of the number of requests we have gotten. Keep an eye out for e-mails from us if your account is caught up in this so you can save it.

If you do not un-delete your account within two weeks and it is purged, your data will be gone forever!