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[info]squeaky
3/24/09 02:35 pm
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The database moves have been completed. If you are still experiencing comment rot, please report it here (http://asylums.insanejournal.com/announcements/62050.html?mode=reply). While we think this may be the solution we are not 100% sure. The database move needed to happen for other reasons anyways so it is not a total waste of time.

In addition, we are doing a purge of inactive usernames. If an account has not been active since 01-01-2008, we are deleting the account and sending a 14 day notice to the email owner of the account that it is going to be purged.

This should free up several thousand usernames to be made available via rename tokens. This process of notifying the users of their accounts being deleted may cause some email delays for the next 24 hours or so.
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  • [info]javier
    3/24/09 02:02 pm (UTC)
    awesome on both counts :)

  • Curious, cause I know it'll come up.

    [info]medjed
    3/24/09 02:05 pm (UTC)
    I received an e-mail that an asylum of mine was being deleted and it turns out it wasn't associated with this account. How are users able to un-delete their asylums if they can't recall what account it's associated with?

    • Re: Curious, cause I know it'll come up.

      [info]squeaky
      3/24/09 02:45 pm (UTC)
      If a password was included in the email, it is an old style asylum that can be logged into. You can then go an assign a maintainer. While logged in you can also go and undelete it.

      • Re: Curious, cause I know it'll come up.

        [info]medjed
        3/24/09 03:14 pm (UTC)
        It doesn't include a password. The communities I'm losing are no big deal, but in case of users who are upset over it, is there any way to recover who the original maintainer is?

        • Re: Curious, cause I know it'll come up.

          [info]squeaky
          3/24/09 03:19 pm (UTC)
          Opening a support request is the best idea. If an asylum is deleted and has no maintainer then we can reassign maintainership.

  • [info]podpaws
    3/24/09 02:24 pm (UTC)
    What counts as inactive?

    • [info]squeaky
      3/24/09 02:46 pm (UTC)
      If the account has not been logged into, posted to, or commented from.

  • [info]ex_father11
    3/24/09 02:25 pm (UTC)
    The emails all say "two years". But it's only been one, if you're really going off the 01/01/2008 date...

    • [info]veracity
      3/24/09 02:29 pm (UTC)
      Precisely what I noticed. And I'll be honest, I'm kind of perturbed that the system is doing this for me. I haven't updated them because I haven't had the time to organize what I need for the asylum at the moment. Going to school full-time three semesters a year will do that.

      • [info]england
        3/24/09 02:33 pm (UTC)
        thank you squeaky!

      • [info]futureofficer
        3/25/09 12:49 am (UTC)
        Yeah I can understand that but it's easy to fix right now, you know? You can go reactivate whatever but there are LOADS of people who horde names and never ever use the journals, and this is really the only way to free that all up.

        I know how you feel with school and stuff, I have a three year old and a job plus school myself. But the way I see it, at least we're being notified that it's happening and we can fix it. It'd suck so much worse if we didn't know and the 14 days passed.

        • [info]veracity
          3/25/09 12:53 am (UTC)
          Maybe, but it just seems...unnecessary. Why not send out an email saying that it'll be arriving instead of getting an email telling you the comms already been deactivated without your permission?

    • [info]squeaky
      3/24/09 02:46 pm (UTC)
      That's correct .I've made another announcements post regarding this.

  • [info]elude
    3/24/09 02:48 pm (UTC)
    Why are there ads in the userinfo now?

  • [info]shirahime
    3/24/09 02:59 pm (UTC)
    How do I get my community back? It's not one that I can log into and it isn't showing up under manage communities so I can undelete it.

    • [info]squeaky
      3/24/09 03:04 pm (UTC)
      Open a support request under the accounts category and we will investigate.
  • (no subject) - [info]flamencanyc

  • [info]flamencanyc
    3/24/09 03:42 pm (UTC)
    Congratulations on finishing the big move!

    Do you think those issues were causing the problems with the Message Center Inbox too? (This is totally different from comment rot, which I never had. See Support Request #3174.)

  • [info]savidge
    3/24/09 06:31 pm (UTC)
    Sorry if this question has been answered somewhere else, but if you log into an inactive journal and/or post to it, will that save it from being purged?

  • Jano

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    2/15/12 06:52 pm (UTC)
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