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Downtime

[info]squeaky
5/5/08 07:35 pm
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Here is what happened. When I set up the new databases I made a mistake in the way the database files were laid out. This, combined with the rate we are moving accounts to the new database caused the database servers to get out of sync.

The site protects itself when it gets out of sync by not displaying the out of sync data, hence the "Database not available" error messages you were getting trying to post comments. This was also why you weren't seeing new posts when you visited your journal or your friends' page.

So what I had to do was shut off the site and fixed the problem with the database that was causing it to run slow. Since the database is so large, it took a long time to do this. Now that it is back up I am migrating the final batch of accounts. This is causing the site to run slow right now.
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  • [info]mahokiwi
    5/6/08 12:35 am (UTC)
    thanks for keeping us up to date over here and on twitter ^^
    *waits patiently for site speed to pick up again*

  • [info]laylah
    5/6/08 12:42 am (UTC)
    Thank you for all your hard work, and for the explanation! You're the best. <3

  • [info]zillah975
    5/6/08 12:44 am (UTC)
    Thank you very much for letting us know!

  • [info]martydressler
    5/6/08 12:45 am (UTC)
    thanks for keeping us informed and keeping this site running so well

  • [info]wonka
    5/6/08 12:46 am (UTC)
    we appreciate you keeping us up to date, squeaky! thanks for all the hard work you do.

  • [info]chichirinoda
    5/6/08 12:50 am (UTC)
    Oh man, you poor thing. D:

    And to make matters worse, so far as I could tell, Twitter was down, too. I couldn't get to the site to see if you had updated.

    Thanks, as always, for all of the hard work!

  • [info]melfinatheblue
    5/6/08 12:53 am (UTC)
    Thank you for keeping us up to date, and for all your hard work!

  • [info]mugetsu
    5/6/08 12:53 am (UTC)
    Hi; letting you know that I'm not getting comment notifications in my inbox!

    As a side note: thanks very much for all the updates and the new servers/databases!

  • [info]zelda
    5/6/08 12:55 am (UTC)
    Thanks for letting us know once again.

  • [info]albhedblondie
    5/6/08 12:55 am (UTC)
    Wow. There are no words good enough to describe your awesomeness. You keep people in the know as much as humanly possible, and just for that, I can handle comments not being emailed for a while, a bit of downtime, and userpics not showing up for a little. (It's all getting better, though, slowly but surely!) All of that is nothing, especially when you know it's going to be fixed by a person who lets you know exactly what's going on. Thank youuu! :DDD

  • [info]lilithilien
    5/6/08 12:58 am (UTC)
    How awful! You poor thing! Glad we're mostly back up now (although I'm still worried about my friend [info]sweetsorcery whose journal seems to be all whited out -- hopefully that's just in the final batch of accounts?)

    I hope the rest of this process goes smoothly for you.

  • [info]symphony
    5/6/08 01:01 am (UTC)
    You're amazing, [info]squeaky. Thanks for all the hard work.

  • [info]happier_bunny
    5/6/08 01:02 am (UTC)
    I hate to be a pain but I'm still in RO mode.

  • [info]gwionfawyr
    5/6/08 01:04 am (UTC)
    Well at least it's back up and running now. :o)

  • [info]swtalmnd
    5/6/08 01:04 am (UTC)
    I've got to say, it takes a special person to just own up and say, "I made a mistake" the way you have done, now and in the past. I'll be glad when the site's all moved and happy again, but it's really good to know that if anything bad ever does happen after this, it won't be days of avoidance before it leaks out that someone messed up. Straightforward answers are worth their weight in gold! Or, uh, something... what with pixels being weightless and all...

    Anyway, THANK YOU! I appreciate all your hard work, and your honesty.

  • [info]inoru_no_hoshi
    5/6/08 01:04 am (UTC)
    Thanks for keeping us informed. :)

    On another note, I'm curious as to where the "update" button went on the "update journal" page. Everything else is there, but there's no button for me to click to make it actually update. It's quite odd.

    Also, the default color scheme seems to have become black, green, and white, rather than the usual white, orange, and grey. May I ask what's up with that? Is it just a side-effect of the whole database move?

    ~Mara~

  • [info]notreallyme10
    5/6/08 01:09 am (UTC)
    I think I am still in read only mode.

    Thanks for all your hard work!

  • [info]bellamy
    5/6/08 01:19 am (UTC)
    Stuck in RO mode. :( Three cheers for keeping the site awesomely updated.

  • [info]mhari
    5/6/08 01:27 am (UTC)
    Thank you!

  • [info]greenwitch
    5/6/08 01:28 am (UTC)
    Oh man, I couldn't access the site at all until about 10 mins ago. And I was really bored, LOL (don't mind me, *should* be working on a final... looking for any procrastination excuse possible... hehe)

  • [info]tameiki
    5/6/08 01:31 am (UTC)
    Even when I couldn't post comments or even access the site, I wasn't worried. I knew you were working on it and that you'd tell us what happened. That kind of faith is why I'm here instead of... other places.

    Thank you for working so hard to make it right, [info]squeaky. Your hard work and mad communication skillz are truly appreciated!

  • [info]eeyore9990
    5/6/08 01:35 am (UTC)
    It's all good. :D When you're done, we all owe you a case of your favorite drink.

  • [info]larter
    5/6/08 01:45 am (UTC)
    Thank you for being so great.

    I hate to bring another issue, but this journal is in R/O mode.

  • [info]teamromy
    5/6/08 01:49 am (UTC)
    Thank you! everything seems to be fixed for me now!

    You ARE awesome for keeping us so informed!

  • [info]firefly124
    5/6/08 02:33 am (UTC)
    Thanks so much for the update and for all your hard work.
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