InsaneJournal Announcements

We're Back

squeaky

4/16/08 01:09 pm

After the longest outage in InsaneJournal history we are back 100%. No data was lost. I will post a larger update later explaining what happened. For now I simply apologize for the issues.

In the future if you want to keep up with what is going on during outages such as this check out the InsaneJournal twitter at http://www.twitter.com/insanejournal

Edit: The random missing page errors should be gone now. Sorry about that

Edit: AOL is currently blocking InsaneJournal mail. We are working with AOL to have this matter resolved asap

Edit: It appears that all notifications and emails are working normally again.

Leave a comment

karanguni
4/16/08 05:11 pm (UTC)

Man, you are a GOD. Definitely going to grab a perm account after this just to say a huge THANK YOU for all this work!
- Reply
_primaballerina
4/16/08 05:12 pm (UTC)

You are awesome!!!

Thanks for working so hard!
- Reply
darrenhayes
4/16/08 05:12 pm (UTC)

Squeaky, I just want to praise you for how well you handled the outage. You kept us updated as much as you could and I thank you for how you make it a point to communicate so well with your users. You all are doing a great job.
- Reply
ex_cavallari169
4/16/08 05:13 pm (UTC)

first of all, thank you for keeping us updated on what was going on through twitter. i would have gone nuts without knowing what the hell happened. second of all, i really hope you are demanding some kind reimbursement from the idiots that is the hosting company since it was obviously an error on their part. and lastly, thank you for working so hard to get the site back up and running as quickly as you could.
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- Thread
- (no subject) - knitmeapony
- (no subject) - squeaky
  - (no subject) - babspace
  - What is this "doing nothing wrong" crappe? - lethlogica
    - Re: What is this "doing nothing wrong" crappe? - squeaky
knitmeapony
4/16/08 05:14 pm (UTC)

Thank you again for your amazing work!
- Reply
jason_castro
4/16/08 05:14 pm (UTC)

Thank you for taking care of this, and for keeping us imformed!!!

I'm trying to upload new userpics, though, and it gives me a 404 error.
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- Thread
- (no subject) - squeaky
  - (no subject) - jason_castro
cakehole
4/16/08 05:14 pm (UTC)

i am still having troubles viewing certain pages (like the entries page for this journal, my ui, the posted comments to this entry) should i just be patient?
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- (no subject) - cakehole
- (no subject) - milhouse
lookingforsigns
4/16/08 05:15 pm (UTC)

Good thinking with the Twitter account updates. Saved us quite a bit of worry.
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- Thread
- (no subject) - squeaky
  - (no subject) - lookingforsigns
    - (no subject) - squeaky
      - (no subject) - lookingforsigns
        
        (no subject) - squeaky
starbucky
4/16/08 05:15 pm (UTC)

still getting a lot of errors, but it's just great to be back! thanks for all your hard work the last few days to get us up and running again, and even bigger thanks for all the updates on twitter, they kept me from feeling insane.
- Reply
kitsune_wolf
4/16/08 05:15 pm (UTC)

Yay! Thank you for fixing this so quickly, and thank you for all the updates on the twitter.
- Reply
THANK YOU for all your work.
vivian_shaw
4/16/08 05:16 pm (UTC)

Your updates on twitter not only reassured me by letting me know what the hell was going on, but represented an incredible sense of responsibility and accountability to your userbase. I trust you.

Also, jesus christ, this hosting provider needs to be tied in knots and roasted.
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- Thread
- Re: THANK YOU for all your work. - squeaky
akk
4/16/08 05:16 pm (UTC)

So glad we're back! I ♥ IJ (and the Twitter thingy that keeps us from fretting when something's wrong)! You rock, squeaky. :)
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- Thread
- (no subject) - squeaky
citiesindust
4/16/08 05:16 pm (UTC)

Thanks, squeaky.
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whatthefuckbenj
4/16/08 05:16 pm (UTC)

Yay you're back! *cuddlesyou&IJ* XD
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anniemoon
4/16/08 05:17 pm (UTC)

I'm VERY happy we're back, and especially that nothing has been lost. Thank you for keeping us regularly updated via Twitter.
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sniperandmedic
4/16/08 05:19 pm (UTC)

Thanks bunches, squeaky. :)
- Reply
thepaganmistrss
4/16/08 05:19 pm (UTC)

OMg thank you! I've become addicted to IJ, I'm so freaking glad to see its back up and running.
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heysergio
4/16/08 05:20 pm (UTC)

Thanks so much for working so hard to get the site up! You're amazing.
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vamp2puppy
4/16/08 05:21 pm (UTC)

A big thank you for keeping all of us so well informed with your frequent updates on twitter.
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yohjideranged
4/16/08 05:21 pm (UTC)

You're doing a good job, squeaky!

I am assuming that most of the links will come back gradually, instead of seeing this:

Not Found
The requested URL /__setdomsess was not found on this server.

Apache/1.3.37 Server at insanejournal.com Port 80

I am on firefox and getting a lot of those blank pages.

Do keep up the good work - the twitter was VERY helpful!
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- Thread
- (no subject) - insanity
- (no subject) - squeaky
greenwitch
4/16/08 05:21 pm (UTC)

*THUMBS UP*
- Reply
aristoboule
4/16/08 05:21 pm (UTC)

Thank you SO MUCH for everything you do! And you do it with a lot of class too. I hope your week gets better!
- Reply
zzlither
4/16/08 05:21 pm (UTC)

Yay! We are back. Thanks so much for all of the updates an hard work. Glad this place is up and going again.
- Reply
ex_cavallari169
4/16/08 05:22 pm (UTC)

to everyone that is getting the random 404s and errors on the site, i suggest we all just be patient. he just barely got the site back up and i imagine it's going to be glitchy for a bit while he works to get everything sorted out.
- Reply
florahart
4/16/08 05:23 pm (UTC)

Hi,

Just to check, at what point should we get concerned if we can't get our flists or whatever to show (I get mostly error messages at this point, saying things aren't where they ...are)? I'm not annoyed or anything, and I reckon you'll let us know; just checking.

Also, I can't believe you got this fixed in, what, <40 hours? Damn. Where do we send the chocolate?
- Reply
- Thread
- (no subject) - milhouse
  - (no subject) - mahokiwi
  - (no subject) - florahart
    - (no subject) - milhouse
      - (no subject) - squeaky
    - (no subject) - squeaky
      - (no subject) - florahart
- (no subject) - mahokiwi
  - (no subject) - florahart
    - (no subject) - mahokiwi
      - (no subject) - squeaky
- (no subject) - squeaky

InsaneJournal Announcements

InsaneJournal Announcements

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We're Back

THANK YOU for all your work.