tameiki ([info]tameiki) wrote in [info]announcements,
I think what I have done here is really raise the bar for all of the other sites when it comes to communication and customer service.

Yes, you have. The biggest surprise for me when I came over here was the communication you have with your users. You tell us what's going on and what you're doing about it, you ask for feedback and actually listen when we give it to you. That, in and of itself, speaks volumes for how much you appreciate IJ's users.

Unfortunately, the other sites have done nothing to try to meet these standards. If anything, they've gone the other direction, which is why I purchased my permanent account here instead of giving any more of my money to LJ.

[info]squeaky, thank you so very much for welcoming all of us transplants so warmly, for taking the time to tell us what's going on, for caring enough to listen when we give you feedback, and for so many other things that only make your customer service skills a HUGE cut above the others.

May you and your family have a wonderful new year and continued success to Insane Journal :)

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