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December 6th, 2009

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December 6th, 2009

Issues with notifiactions

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There have been a lot of issues with notifications with several email providers for the past 2 weeks. Seems that a spammer has been using insanejournal.com as a landing page for their spam. This is causing some email providers to either delay or completely block mail from insanejournal.com.

There isn't anything we can do about this besides continue to be vigilant in suspending these accounts. If you own an account that gets suspended with no notification it is because your account was mistakenly identified as a spam account. Due to the shear volume of accounts being suspended we cannot review each individual account so some mistakes may be made.

Please understand we have been and will continue to do anything we can to stop this spam and therefore restore the ability to send email to a number of providers.
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