A couple of things
The sale on Self-Committed accounts and Extra Userpics is now officially over. The sale was a great success, a lot of you took advantage of these great prices and got a really great deal on your accounts.
In other news we believe we have resolved the issues we have been having with userpics. It has been nearly a week since we implemented the last change and we haven't gotten a single complaint since. Since we moved to our new servers back in June, InsaneJournal has been more stable than ever. We know there have been a few nights of issues, but now that all of that is resolve we don't foresee any downtime in the near future.
Also to let all of you know, while I do read all of the comments left here in support I just don't have time to answer anyone. If you have any technical questions or are having a problem on the site, the best bet is to open a support ticket at http://www.insanejournal.com/suppor t/
We have a number of volunteers who work very very hard to help everyone out that opens a ticket. And I will be alerted by the volunteers if there is anything that requires my attention.
In other news we believe we have resolved the issues we have been having with userpics. It has been nearly a week since we implemented the last change and we haven't gotten a single complaint since. Since we moved to our new servers back in June, InsaneJournal has been more stable than ever. We know there have been a few nights of issues, but now that all of that is resolve we don't foresee any downtime in the near future.
Also to let all of you know, while I do read all of the comments left here in support I just don't have time to answer anyone. If you have any technical questions or are having a problem on the site, the best bet is to open a support ticket at http://www.insanejournal.com/suppor
We have a number of volunteers who work very very hard to help everyone out that opens a ticket. And I will be alerted by the volunteers if there is anything that requires my attention.